• : HP ENVY 13
• : Intel i5-6200U (2.3GHz)
• : 8G / 256G (SSD) / 128G (SD)
• : Windows 10 Pro (64bit)
• : 802.11a/b/g/n/ac (2×2) and Bluetooth® 4.0 combo
• : 45Wh
• : ab vítae (Primary) & en vítae (Secondary)

• System Driver Downloads — 10 Pro 64bit
• Secured Information of MESONiSM

1. Alcohol Soft Júne's Purchased license
   
   
2. iTunes Download or available on Windows Store.
   
   
3. VMWare Workstation Júne's Purchased license
   
   
4. Mathworks MATLAB subscription of de nóvo operator

• Factory reset installation Windows 10 _{— Updated on 2024/02/20 10:40}
• Windows 10 20H2 Update _{— Updated on 2020/11/25 11:55}
• Windows 10 1809 Update _{— Updated on 2018/12/16 10:27}
• Windows 10 1803 Update _{— Updated on 2018/05/05 20:13}
• Windows 10 Fall Creators Update _{— Updated on 2017/10/18 16:45}

Symptom: Fingerprint sensor does not work and it requires another authentication methods such as PIN or account password. It fails to log in.

Solution: Need to stop Windows Biometric Service and it could have dependency with HP SimplePass service.

1. Uninstall HP SimplePass software
2. Stop Windows Biometric Service in services.msc
3. Delete all fingerprint data in %WINDIR%\system32\WinBioDatabase. Number of fingerprint data is as many as you had registered.